Whom can I contact to resolve a problem with my utility bill?

While the city makes every effort to ensure that utility bills are accurate, errors do occur and should be brought to our attention. Customer service representatives are available at the City Hall during regular business hours to answer questions or resolve problems. They can also be reached by phone at 970-240-1400. The Utility Billing Hotline, 970-240-1401, can also be used to obtain information about city utilities and sanitation services.

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1. My water service was disconnected because I failed to pay my utility bill. How do I get my water service reconnected?
2. Whom can I contact to resolve a problem with my utility bill?
3. Why is my city utility bill unusually high?
4. How do I pay my utility bill after hours?