My water service was disconnected because I failed to pay my utility bill. How do I get my water service reconnected?

The past-due account balance as well as a $50 reconnection fee and $50 deposit must be paid before water service can be restored. Payment can be submitted at the customer service counter at the City Hall. Deposits will be refunded with interest after 18 months without delinquency or upon termination of the utility account.

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1. My water service was disconnected because I failed to pay my utility bill. How do I get my water service reconnected?
2. Whom can I contact to resolve a problem with my utility bill?
3. Why is my city utility bill unusually high?