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1. Event Timeline

• 4 pm - Food, beverage, and shuttle service begins
• 5 pm - Falconaire’s Air Force Academy Band
• 7: 30 pm - Girl Named Tom
• Dusk - Fireworks launched from Sunset Mesa

2. Suggested Parking

We strongly encourage you to ride your bike or walk to the Montrose Rotary Amphitheater to avoid traffic congestion. Parking areas are available at:

• Russel Stover factory parking lot along E Oak Grove Rd (shuttle services are available from this location only to Cerise Park and Riverbottom Park)
• Cerise Park
• Riverbottom Park
• Ute & McNeil Fields Parking Lot
• Sunset Mesa
• Various parking areas along the Connect Trail (W Main Trailhead, N 9th St Trailhead)
• Downtown parking in public lots and along streets

3. Shuttles

Both shuttles begin at the Russel Stover/E Oak Grove Rd parking lot. Service from 4 pm to 10 pm

• Shuttle #1 | Attendees will be driven to Riverbottom Park where they will proceed on foot for approximately 0.5 miles to the Montrose Rotary Amphitheater.
• Shuttle #2 | Attendees will be driven to Cerise Park where they will proceed on foot for approximately 0.25 miles to the Montrose Rotary Amphitheater or be serviced by a handicap golf cart shuttle.

4. Handicap Parking and Golf Cart Shuttles

Cerise Park

There are handicap parking spots available on a first-come, first-served basis. We will be running golf cart shuttles from the parking lot to the amphitheater for disabled attendees. If parking spots fill up at Cerise Park, disabled attendees can still be dropped off there for a golf cart shuttle to the amphitheater while the rest of their party finds parking.

5. Alcohol, Food, Lawn Chairs, Tickets, Etc.

You are allowed to bring your own snacks and non-alcoholic beverages to the amphitheater however bringing glass containers and alcoholic beverages is strictly prohibited. You may purchase alcoholic beverages from permitted vendors at the amphitheater.

You may bring your own chairs and blankets to get comfortable in the lawn area at the amphitheater, however, staking anything into the ground is strictly prohibited. Attendees are not permitted to use pop-ups or tents.

No tickets are necessary for these concerts. Seating on the lawn is available on a first-come, first-served basis.

6. Parking Map

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1. What is the process to reserve the Montrose Rotary Amphitheater?

• Initial walk-through of facility is conducted, if necessary.
• An application/use agreement must be submitted at least 60 days, no more than 18 months, in advance of the event.
• When staff review of the application is complete and a deposit totaling 50 percent of the estimated event fees is received by the city, the reservation is confirmed.
• Event fees must be collected by the city at least 60 days before the event
• A certificate of general liability insurance, a city sales tax license, and a list of participating vendors must be on file at least 2 weeks prior to the event date. Failure to have these documents in place may result in cancellation of the reservation.
• A final walk-through will be conducted within 7 days of the event, and an access code will be provided if applicable.

2. What does it cost?

There are three usage levels as shown on the attached diagrams. The fees are for a 24-hour booking period of 10 a.m. - 10 a.m.

Usage	Fee	Deposit
Level One - Stage Only (Stage, Wings, Backstage)	$100	$50
Level Two - Full Facility (Stage, Wings, Backstage)	$500	$250
Level Three - Full Facility and Vendor Area	$1,000	$500

 *The required deposit will equal 50 percent of the total rental fees

3. What are the insurance requirements?

A certificate of liability insurance is required in the amounts listed below naming the City, its officers, agents, and employees as additional insureds for claims arising from the event.

• $2,000,000 General Aggregate (Per Event/Certificate)
• $2,000,000 Products/Completed Operations Aggregate
• $1,000,000 Personal and Advertising Injury
• $1,000,000 Each Occurrence
• $1,000,000 Damage to Premises Rented to You
• $ 5,000 Medical Payments

The City's insurance carrier can provide a quote for insurance coverage. Contact the City Clerk's Office at (970) 240-1422 for further details regarding this process.

4. What is provided by the City of Montrose?

• Electricity
• Garbage cans and recycle containers
• Installation of temporary fencing by Public Works if requested
• Access to the area reserved
• Free advertising for your event is available at VisitMontrose.com/Events.

5. What is NOT provided by the City of Montrose?

• Sound and light equipment
• A lift to install sound and light equipment. Please note: A very specific lift is needed to access the load points along the front of the stage. JLG or Genie 2632 models, available at local equipment rental vendors, will access these points if needed.
• Security for the event and equipment
• Portable toilets - The City will determine the number of portable toilets required based on the nature of the event and schedule delivery. The cost is the responsibility of the event organizer.
• Lighting on pathways
• A lift to install sound and lighting equipment **

6. Is alcohol allowed?

All alcohol sales and/or service will require a permit. Contact the City Clerk's Office for permit options and application details. Attendees cannot bring in their own alcohol. 

Alcohol sales must cease no later than 9:00 p.m.

7. What are the rules for vendors?

Events including vendors that use power and water must have a Level 3 reservation of the full facility and vendor area.

Sales tax must be collected from all vendors, either through each individual vendor or the applying entity.

All food vendors must have a retail food license.

All outside vendors must provide their own equipment and must load in and out within the rental time frame set by the event organizer. If not, additional charges may apply.

8. What are the requirements for security?

Depending on the size and scope of the event, security may be required at the event organizer's expense in addition to local law enforcement presence. Each event will be reviewed on a case-by-case basis, and city staff and law enforcement officials will make any requirements/recommendations based on the information provided in the application.

The event promoter is required to have personnel at the access gates at the amphitheater site to ensure that vehicles are parked in appropriate areas, to provide security, to prevent unauthorized backstage access (before, during, and after events), and to maintain emergency vehicle access through the site.

9. What is the cancellation policy?

All rentals of the Montrose Rotary Amphitheater are rain or shine. Cancellation at least 60 days in advance will receive a full refund. Cancellations between 60 days and 7 days prior to the event will receive a 50 percent refund, and no refunds will be given for events canceled within seven days of the event.

10. Who is responsible for clean-up?

Clean up at the Montrose Rotary Amphitheater is very simple: remove all items that were brought onto the site, and leave the facility as clean, or cleaner, than you found it. This includes removal of all props, equipment, fencing, and portable toilets. All litter resulting from your event in the building, on the grounds, and in the vendor area must be picked up and placed in trash receptacles. The City will provide garbage cans and recycle containers as part of the reservation process.

All clean-up should be completed within the allotted reservation time frame. If not, an hourly fee of $100.00 per hour will be billed and the deposit on file will be retained.

The Montrose Rotary Amphitheater building is a smoke-free facility. Any cleaning costs resulting from violation of this policy will be the responsibility of the event organizer.

The user will be notified of any damages to the facility resulting from their event within 72 hours of event end time.

11. When is the deposit refunded?

A post-event inspection by City staff within 48 hours of the event. The event organizer will be notified of any damages to the facility resulting from the event within 72 hours of the reservation end time.

12. Are there any other rules?

• A strict 10:00 p.m. music curfew applies to all shows. Fines begin accruing 5 minutes after curfew in the amount of $1,000 for every 5 minutes over.
• Alcohol service must cease by 9:00 p.m.
• Smoking is not allowed in the amphitheater facility. This includes on the stage, in the backstage area, and in the dressing rooms. Violations will result in a $250 fine.
• Out of respect for the surrounding residential neighborhoods, sound levels must not exceed 102dB SPL A-weighted as measured from the FOH mix position. While occasional instantaneous peaks may be tolerated, multiple violations will result in a $500 fine. Please be advised that formal complaints from residents will result in the Montrose Police Department sending officers to assess the noise levels to enforce the City's noise ordinance.
• Any additional temporary fencing must be approved by city staff prior to installation.
• The City reserves the right to determine the minimum number of portable toilets required.

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1. How many pets am I allowed to keep at my residence in the City of Montrose?

A maximum of two dogs and two cats are allowed per residence, per Section 6-2-3 of the City of Montrose Municipal Code.

2. Does the city code provide any restrictions on barking dogs?

Yes. Animal Control Regulations (Chapter 6-2, City of Montrose Municipal Code) prohibit several nuisance animal behaviors, including continuously barking or screeching animals. While the city’s animal control officer ((970) 249-9110) can provide assistance, it is usually best to try to resolve the matter with the animal’s owner before contacting the city.

3. Am I required to license my pets in the City of Montrose?

No. Dogs are required to display current and legible owner contact information. Acceptable identification is defined  as: 

1.    Identification tag

2.    A registered microchip

3.    Rabies vaccine tag

See the city’s Animal Control Regulations for additional details.

4. Does the city have a leash law?

Yes. The city’s Animal Control Regulations (Chapter 6-2, City of Montrose Municipal Code) require that pet owners keep their animals on a leash, cord, chain, or other restraining device that is no more than six feet in length at all times when not on their own property. While off his or her property or premises, an animal’s owner or custodian is not permitted to control the animal only by use of verbal command or electronic collar. This also applies to all public parks, open spaces, and trail areas with the exception of the designated off-leash areas within the city's dog parks.

5. Am I required to keep my dog or cat in my yard?

Yes. Animal Control Regulations (Chapter 6-2, City of Montrose Municipal Code) require that all pet animals be contained or under control by a leash.

Animal Control Regulations

6. Can I tether my dog on a rope, chain, or cable?

Yes, this is a legal means of containing a dog. However, it should be a last resort and only a temporary solution. We respond to many calls of these dogs tangled and unable to access food, water, or shelter.

7. When should mistreatment of animals be reported?

Animal owners are required to provide adequate food, water, shelter, and veterinary care for their animals. If you are concerned for the welfare of an animal within the city limits of Montrose, please call Montrose Police Department Animal Services at 970-249-9110.

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1. Does the city provide spay/neuter services?

No. Spay and neuter services are available from local veterinarians. Occasionally, the city sponsors spay and neuter clinics that are advertised well in advance. The Montrose Animal Protection Agency (MAPA) offers vouchers through local veterinarians to assist with the cost of spaying/neutering. Please contact your family veterinarian to ask about this service. The fee for adopting pets from the Animal Shelter includes spay/neuter and vaccination. Call the Animal Shelter at 240-1487 for more information.

2. What fees are charged for animal services?

For detailed fee information, please view Chapter 3-1 of the City Regulations Manual.

3. How long are pet animals kept at the shelter?

The Animal Shelter is required to keep animals for three to five days. Nine days is the average length of stay.

4. Are you a no-kill facility?

We have been a "No-Kill" or "Adoption-Only" facility for several years and it is our goal to continue as such. The shelter makes every effort to find homes for pets through adoptions, transfers, foster care, and reclaims.  

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1. Am I eligible for a senior discount?

Our senior golf discounts apply to all players who are 60 years or older.

2. Do you offer payment plans for annual passes?

Yes. However, all payment plans must be in the form of an ACH withdrawal from a valid checking/savings account and will be split into either three or five equal monthly installments at your discretion. No “early bird” discounts apply.

3. What is the rain check policy?

The management of the Black Canyon Golf Course wants players to receive value for the greens fees that are paid without having to worry about how the weather may change. This is Colorado and the weather can change very quickly. If a player is asked to stop playing by course staff due to inclement weather, we offer the equivalent value of the remaining holes in the form of a rain check. For example:

• If $30 was paid for 9 holes, and your round was stopped after 3 holes, the value of the rain check is $20.
• If 6 holes were played, that rain check would have a value of $10. Rain checks can be redeemed for greens fees, golf cart fees, or Pro Shop merchandise.

4. May I “carry in” my own cooler and beverages?

No. However, we provide small coolers with our rental carts and we offer a beverage and snack cart during most operating hours for your convenience. A variety of snacks, grill food, and beverages are also available at the clubhouse.

5. Is your course family-friendly?

Absolutely! We understand that the future of golf lies in the hands of our kids. That's why we offer FREE golf for children ten years of age and under. All kids of this age must be supervised by at least one responsible, paying adult. If one or two other non-golfing family members would like to tag along to support their junior golfer, an extra cart can be rented for only $5, depending upon cart availability. We also include FREE range passes with the purchase of any Youth Annual Pass for kids 11-17 years of age because we know that practice is the most important path to success.

6. Can personal golf carts be stored at the Black Canyon Golf Course and would I have access on a weekend?

Yes, personal golf carts may be stored and access is available during course operating hours.

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1. Can the city help me resolve problems with the quality of the construction of my house or lot?

No. Construction issues are a private matter between the home owner and the builder or developer.

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1. Does the City of Montrose have a business license?

No. However, the City of Montrose does require a Sales and Use Tax License for businesses who conduct retail sales within the city limits or who deliver retail products into the City for retail sale. By City code, use tax must be paid on goods consumed or stored within the city limits if sales tax was not paid when the goods were purchased.
Sales Tax

2. Do I need to reserve a picnic shelter for private use?

No. However, the shelters can be reserved to ensure the shelter is available when you need it. It is often better to reserve it.

Reservation Form

3. If I am having a large event, do I need to reserve the park or shelter?

Yes. If you are expecting over 100 people or are advertising your event to the public, you must reserve the park and shelter with an Event Use Permit. Licenses & Permits

4. Where do I renew my license plates?

At the Montrose County Clerk’s Office
Ph: (970) 249-3362

5. Where do I register to vote?

At the Montrose County Clerk’s Office
(970) 249-3362

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1. What restrictions does the city place on noise?

Unreasonable noise is prohibited under Section 6-1-21 of the Municipal Code and includes any noise that unreasonably annoys, injures, or endangers the comfort, health, peace, or safety of others. Excessive car stereo volume is considered unreasonable noise. Violators of the ordinance can be fined. To report a noise issue, please call the Police Department at 252-5200.

2. Can garage sale signs be posted on utility poles in the city?

No. Per Section 5-1-2 of the Municipal Code, advertisements, including garage sale signs, cannot be posted on any utility pole or street sign within the city. It is also unlawful to place garage sale signs, regardless of how they are displayed, in the right of ways at intersections and along street edges. Signs that are placed unlawfully will be removed by the city. Garage sale signs may be placed on the private property where the sale is taking place.

3. Are residents required to have house numbers displayed on their home?

Chapter 4-11 of the Municipal Code requires that all structures have numbers that are "visible and legible from the street upon which the main structure fronts. Unless impractical, such numbers shall be affixed to the main building or structure. The numbers shall be Arabic numerals with a minimum height of two and one-half inches (2 1/2"), and shall be affixed with a contrasting colored background."

4. Does the city code allow inoperable or junk vehicles with expired plates to be parked on city streets?

No. According to Chapter 6-3 of the Municipal Code, vehicles with expired plates that are parked on a city street may be towed away and impounded.

Litter & Junk Section of the Municipal Code

5. Do the city's weed control regulations apply to vacant land?

Yes. The city requires weed control on vacant, occupied, or developing parcels, regardless of the current or intended future use of the property. The regulations for weeds (Chapter 6-5, Municipal Code) provides the basis for this requirement. Violations of this and other provisions of the city code can be reported by calling the city's code enforcement officer at (970) 240-1477.

Municipal Code - Weeds

6. Can trailers or recreational vehicles be parked on city streets?

Recreational vehicles with current registration may be parked on city streets, but only temporarily.

View RV Parking in Municipal Code ...

7. What can be done to stop illegal dumping?

Section 3-1-9 of the City of Montrose Municipal Code restricts the use of any city trash container to those who pay for the sanitation service and who have permission to use the container. It is also illegal to place litter or junk on any public property, such as streets and alleys. Violating these provisions can result in significant fines and, in some cases, a jail sentence. Illegal dumping should be reported immediately by calling (970) 252-5298.

Illegal Dumping Code

8. Does the city code allow junk, including wrecked or inoperable vehicles, to be kept on residential properties/yards?

Junk, wrecked, or inoperable cars and any other items commonly considered to be junk are prohibited on all residential private property unless the items are totally enclosed within a building or otherwise screened from public view. Persons in violation of these requirements may be ordered to remove the junk or the city may remove it and charge the costs of removal and disposal to the owner or occupant of the property. See Chapter 6-3 of the Municipal Code.

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1. Will my personal information from filling out the registration be secure?

Yes, your information will only be viewed by Montrose public safety personnel.

2. How will I be contacted if my camera video is needed?

There is an option in the registration form to fill out your preferred method of contact (email, phone call).

3. Is the Montrose PD asking to view my security cameras live?

No. You will only be contacted if a crime occurs in your neighborhood and you are willing to share any footage your cameras may have recorded and/or photographed. Again, your participation in this program is completely voluntary and can be revoked at any time. 

4. How will the registration list be maintained?

An email will be sent periodically to ensure that you are still willing to participate in the program.

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1. Does the birth certificate need to be certified?

No. A copy of the original is fine. There is a space to upload the certificates on the registration form.

2. My player is 8 and does not meet the birthday cutoffs to play with the 9-year-old's. Can she/he still play?

Yes. Your player may register and go through player evaluations. Since team sizes are limited, there is a chance that we will recommend your player wait until next year and compete with the Recreation District for now, but rest assured, he can come back next year if this is the case!

3. My player is especially good for his age. Can he play up, after the 9-10 division?

No players may play up a division. The only exception is for 8-year-olds who are admitted to the program, following player evaluations. Updated rules contain this information.

4. My player needs to play down. Is this allowed?

No, for safety reasons.

5. How many players are rostered per team?

10-12 players will be rostered per team.

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1. Who should register with the emergency notification system?

All wireless and VoIP phone subscribers in the Montrose area who wish to receive emergency notifications via these types of phones. Subscribers' registered wireless and VoIP information will not affect their wireline phones that are already in the system. Notifications will be sent based on the physical address provided during registration, not based on the current location of the phone.

2. Will my information be sold or distributed?

No. All of the information you enter will feed directly into the emergency notification system's secure database. This information can only be accessed by system administrators and the data will never be sold or distributed to third parties.

3. When will I receive phone calls?

The emergency notification system may be activated at any time of day or night. You will receive these calls when the system is activated and your wireline phone's physical address, or your wireless or VoIP phone's registered physical address, is within the geographic area chosen to receive the emergency message. The notification system will only be activated for emergency purposes.

4. How do I update my information if I move?

If you move after you have entered your information in the system via the registration website, you will need to update your address via the same website. If you created an account when registering for the first time, log back into your account and change the address. 

5. Can I add my wireline telephone number?

Your wireline phone and address are biannually updated in the system using information from CenturyLink's 9-1-1 databases, using the physical address you provide to the wireline telephone company.  You can register your wireline phone with a new address if you want it updated sooner than biannually. But you should also provide the new physical address to the telephone company because their info will overwrite your registered address during the next biannual update.

6. Can I enter my telephone number more than once at different physical addresses?

No. The last address that you enter into the registration website will be the only location associated with your telephone number in the system. Your telephone number can only be in the database once, at one physical address.

7. Do I have to enter an actual physical address?

Yes. If you enter an address that does not exist, your phone may be deleted from the system and may not be contacted when the emergency notification system is activated.

8. Will I be solicited in any way at the phone number that I enter?

Neither we nor the system provider will use your information for any purpose other than emergency notifications.  Additionally, you will only receive emergency notification calls when the emergency notification system is activated and your phone's wireline address or registered address is within the chosen notification area. The emergency notification system will only be activated for emergency purposes.

9. If my location is different from the physical address registered with my wireless or VoIP phone, will I still be contacted if an emergency notification area includes my registered address?

Yes.  For example, if you are on vacation in a different state you will still receive an emergency notification call if your registered physical address is within a notification area.

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1. How do I apply for a position?

Applications are only accepted for open positions. The City does not hold unsolicited resumes or applications. 

Employment applications and accompanying resumes must be submitted by the closing date shown in the job posting. 

To apply online, log in or create an account on our jobs posting platform. Once logged in, click on the job posting that you wish to apply for on the job opportunities page and select the "apply" button within the job details section. Complete all of the required application information and submit the application.

Applications can be mailed (City of Montrose HR Dept. P.O. Box 790 Montrose, CO 81402), dropped off in person (City Hall 400 E Main Street Montrose, CO), or FAXed (970-240-1492). Applications submitted by mail must be postmarked by the application deadline.

2. What is the selection process?

Different jobs require different types of tests to help ensure that the applicant possesses the necessary knowledge, skills, and abilities to perform a particular job. The interview and selection process may include: 

• Written tests to measure job-related knowledge or aptitude in a particular area. 
• Oral interviews to discuss job history and to assess a candidate's oral communication, interpersonal, and problem-solving skills. 
• Performance tests to assess a candidate's ability to perform job-related tasks. 
• Physical ability tests or medical examinations to assess a candidate's ability to meet the physical requirements of a particular job. 
• Polygraph examinations, psychological evaluations, medical evaluations, background investigations, and other similar types of examinations or evaluations may be used to assess a candidate's suitability for a particular position. 
• Some city positions may require an applicant to pass a pre-employment reference screen, criminal history check, or drug screen.

3. How do I know when a job is available?

Employment opportunities for the City of Montrose are posted at CityofMontrose.org/Jobs where job seekers can subscribe to receive job posting notifications. All vacancies are filled through a competitive process designed to ensure that appointments are made on the basis of job-related criteria. Discrimination on the basis of an applicant's religious or political opinions or affiliations, or because of their race, color, sex, creed, national origin, ancestry, age, sexual orientation, disability, or genetic information is prohibited. The City of Montrose is an Equal Opportunity Employer.

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1. What is the sales tax rate in Montrose?

The sales and use tax rates for retail sales in the city as of January 1, 2020, are:

• 3.88% - City and MRD
• 1.75% - Montrose County
• 2.9% - State
• 8.53% - Total

The total sales tax rate is 9.33% for restaurants and 9.43% for hotel / lodging establishments.

View other questions about city finances ...

2. How do I report potholes and other public works issues?

The "A Better Montrose" mobile app allows you to interact with the city 24/7. Submit and track requests, report issues, share ideas, and find helpful maps and information about your community. Download the app at CityofMontrose.org/ABM.

You can also report issues without downloading the app by using the online tool. View other questions about public works ...

3. Does the city have a leash law?

Yes. The city's Animal Control Regulations (Chapter 6-2, City of Montrose Municipal Code) requires that pet owners keep their dogs on a leash at all times when not on their own property. This also applies to all public parks, open spaces and trail areas.

See answers to other questions regarding pets ...

4. Why was my trash not picked up today?

Missed pickups are usually due to one of the following:
- Failure to get the container to the street by 6:00 a.m.
- Obstructions, such as vehicles, that block access to the container
- Overfilled containers and/or prohibited items
- Holiday service interruptions. See the Holiday Collection Schedules and Maps for specific rescheduling information.

The city is not responsible for the customer's failure to use sanitation services properly. If the city is responsible for the missed pickup, please call 240-1480 to correct the problem. View other questions about city trash services ...

5. Where do I go for Municipal Court?

Municipal Court offices and proceedings are held in the City Council Chambers at the Elks Civic Building at 107 South Cascade Avenue. View map. View other questions about Municipal Court ...

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1. What is in my ballot package?

Each ballot package includes one ballot, one secrecy sleeve/printed instruction sheet, and one return envelope to submit your voted ballot.

2. Is my ballot still valid if it isn’t returned in a secrecy sleeve?

Yes. Any ballots received without a secrecy sleeve are immediately placed in a sleeve when opened to maintain voter confidentiality.

3. What should I do if I don’t receive a ballot?

Please contact the Montrose City Clerk’s Office at 970-240-1422 or via email at cityclerk@cityofmontrose.org to inquire about the status of your ballot.

4. What should I do if I make a mistake or damage my ballot?

If you accidentally damage or lose your ballot, please contact the Montrose City Clerk’s Office at 970-240-1422 or by email at cityclerk@cityofmontrose.org. We will schedule a ballot replacement pick up time with you. Be sure to bring a form of photo ID with you when picking up your replacement ballot.

5. When does my ballot need to be received to be counted?

All ballots must be received by 7:00 p.m. on Election Day, April 7, 2020. 

6. Where can I submit my ballot?

Ballots can be mailed to City Hall or placed in the drop box located in front of the former Montrose County Courthouse building at 320 S. First St.

7. Why do I have to sign the outside of my ballot return envelope?

The voter affirmation and signature on the back of each return envelope is an added voter security measure. It allows election officials to compare the information on the return envelope to the voter registration records to confirm that the enclose ballot was submitted by an eligible elector. 

8. What is the political affiliation of each candidate?

In accordance with Article III, Section 5 of the Montrose City Charter, all City of Montrose elections shall be nonpartisan. As such, candidates are not required to provide information about their party affiliation, nor does the city specifically know the party affiliation of each candidate.

9. Where can I find more information about the candidates?

Please visit the City of Montrose Elections page on our website. Here you can view biographies for each candidate and learn more about the municipal election process. 

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1. How may I obtain maps of the City of Montrose?

Large 3' x 4' paper maps featuring zoning, street index, and subdivisions are available for purchase at City Hall. The zoning and street index maps may also be downloaded for free from the Mapping and GIS page. Specialty maps may be requested from the GIS Department with pricing based on the size of the map and the time needed to create it. Call (970) 240-1473 for information.

Free Map Downloads

2. Where can I find help in using the GIS Base Data?

After entering the GIS Base Data page, click on the "More" button at the upper left corner of the page, then select "Help". You may also call (970-240-1473) or email the GIS Department to request assistance.

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1. Who do I contact with questions about the permit application process?

Please contact Hyrum Webb at 970-240-1452 or via email at hwebb@ci.montrose.co.us

2. Do I need a pretreatment discharge permit for my business?

If you think you might need a permit for your business, please call the pretreatment office at 970-240-1452 to schedule an appointment for an inspector to evaluate your business operations and determine if a permit is appropriate.

3. What are the fees associated with a building permit?

The fees are based on the amount of waste usage and are billed once every three years.

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1. What is my property’s zoning?

The City of Montrose online maps can help determine the zoning for any property in the city limits.   Tips on using these maps are available on the GIS page.

Mapping & GIS

2. What is a Special Improvement District (SID)?

Special Improvement Districts (SID) are sometimes formed to fund the construction of roads, sidewalks, sewer lines, and other public improvements. Since the 1970s, more than 40 SIDs of various kinds have been successfully implemented by the city. The most recent SID (2008) was formed for constructing a new section of Niagara Road east of 6700 Road. At the completion of the improvement project, costs are assessed to each SID participant. Many property owners are obligated to participate in future SIDs as stipulated in agreements made with the city at the time that their subdivision was approved. SID obligations are often stated on subdivision plats. Individuals who are contemplating a real estate purchase should inquire about SIDs and other commitments that may be associated with a particular property. Provisions for SIDs or local improvement districts are outlined in Section 1-19 of the Municipal Code.

3. Where can I get a land use application? How much does it cost?

You can pick up an application at City Hall (400 E Main Street), or by accessing the links on the Planning Services webpage. Land use fees are described in Chapter 3-1 of the City Regulations Manual.

4. What are my setbacks?

Setbacks depend on the zoning district for a given property. Once the zoning is determined, consult the zoning dimensional table under Section 4-4-22 of the City of Montrose Municipal Code. Or, give Planning Services a call at 240-1407.

5. Can the city annex my property?

The City of Montrose does not generally initiate annexations. Annexations are at the request of the landowner. Detailed information about the city's annexation policies is found in Section 4-1 of the Municipal Code.

6. Can I put a second house on my property?

In certain areas of Montrose, a second home may be built, also known as an "accessory dwelling unit" or ADU. More information about this program may be found on the Redevelopment Overlay District page.

7. Do I need a permit to build a fence?

Yes. Fences must be located on your property. It is also important that fences do not block sight lines for oncoming traffic, and are placed so that sidewalks may be repaired without moving the fence. Setbacks may apply.  Download the fence permit form

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1. Can I have alcohol and/or music at my event?

Alcohol is not allowed in Lions Clubhouse or Lions Park. Music at a reasonable volume is allowed.

2. Do I need to bring my own cleaning supplies?

Cleaning equipment and supplies are provided along with a checklist of required cleaning tasks.

3. Will my security deposit check be deposited by the city?

Yes. All deposits are processed through the city's Finance Department. Refunds are issued by check from the City of Montrose.

4. When will I receive my security deposit refund?

If the posted cleaning checklist is followed and nothing is damaged, your security deposit will be mailed to you within two weeks.

5. Will I need to check out a key to get into the building?

A few days before your event, you will be contacted with a four-digit code that will allow access to the door on the south side of the building. Once inside, the main doors can be unlocked and opened. Please make sure all doors are closed and locked when you leave the building.

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1. Where do I go to pay a ticket?

Tickets are paid at the Municipal Court "window" on the second floor of the Elks Civic Building (107 South Cascade Avenue). You may also pay fines online.

2. When do I have to pay my ticket?

There is a box midway on the ticket that will be checked, followed by an address and an appearance date. If your ticket has a fine amount indicated, you must pay the full amount before this date. If the fine is for a traffic offense, you may be eligible for reduction in points if you have paid the fine in full on or before the appearance date.

3. When do I have to pay my ticket to qualify for a reduction in the point penalty?

To qualify for a point penalty reduction, all penalty citations must be paid on or before the court date that is written on the citation.

4. Do I have to go to court?

If your ticket does not have a fine amount, you must appear in court on the date indicated on your ticket.

5. My child has a court appearance, must an adult accompany him/her to court?

Yes. A parent or legal guardian must appear with children under the age of 18.

6. Where do I go for Municipal Court?

Municipal Court offices and proceedings are held in the City Council Chambers at the Elks Civic Building at 107 South Cascade Avenue. View map.

7. I have a bench warrant for my arrest, what should I do?

Contact the court at 970-240-1428 for more information concerning the status of your case.

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1. How do I reserve a park or park shelter?

Park reservations are made on a first-come, first-served basis. Go to the to Parks Reservation page or call (970) 240-1430 for more detailed information about park reservations.

Park Reservations

2. Can I camp at a city park or facility?

Permission is required to camp at city parks or facilities and may be granted to non-profit groups or organizations by the Montrose City Clerk. Proof of non-profit status is required and requests are subject to availability. Contact the City Clerk's office at 970-240-1430 for further information.

3. What is the watering schedule for parks?

The city's watering schedule varies due to differences in soil and irrigation systems. Most parks are irrigated on Monday, Wednesday, and Friday evenings, with the duration of the watering cycle depending on turf requirements. Large parks may be divided into two watering days. Daytime watering is done only when absolutely necessary. Irrigation schedules are usually adjusted according to precipitation. Some situations require that irrigation occurs in the mornings.

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1. How do I obtain copies of police reports and other police records?

Records and information are released as dictated by state law. If a records request is filed and the records cannot be released, the records technician who responds to the request will explain the legal grounds for the denial. Visit the Police Department Records Division in person at 434 S. First St. or call (970) 252-5200.

2. What can I do about crime in my neighborhood?

The Montrose Police Department has a community policing program that partners community members with officers to tackle a variety of law enforcement issues. Contact Community Services at (970) 252-5200 to see how you can get involved with the community policing effort. If you are concerned about suspicious or illegal activities in your area, notify the Police Department at (970) 252-5200.

3. How do I obtain information about the status of a case?

State laws govern the types of information that the Police Department can release. If you want to know the status of an investigation, contact the PD and/or District Attorney’s Office, or complete a records request. If the requested records cannot be released, the records technician who responds to the request will explain the legal grounds for the denial.

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1. How do I report public works issues?

The "A Better Montrose" mobile app allows you to interact with the city 24/7. Submit and track requests, report issues, share ideas, and find helpful maps and information about your community. Download the app at CityofMontrose.org/ABM. You can also report issues without downloading the app by using the online tool.

2. Why does the city schedule construction during the busy times of the day?

Scheduling of construction projects often depends on availability of contractors, equipment and materials (such as concrete), weather conditions, and safety considerations. Whenever possible, projects that involve significant interruption of water or sewer services or disruption of traffic are scheduled for times that cause the least impact to residents. Emergency repairs, by definition, cannot be delayed to occur at a more convenient time.

3. What is the tree trimming and replacement program and how can I participate?

The city has funds available to assist residents with tree trimming, removal and replacement of trees in the public right-of-way.  Funding is limited and assistance will be provided on a first-come, first-served basis. Download the Tree Trim and Replacement Program flyer or call 240-1480 for more information about the program.

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1. How do I get on your Bidders List?

Opportunities to provide goods and services to the City of Montrose are posted on the city’s website at CityofMontrose.org/Bids.  Vendors can subscribe to receive automatic bid opportunity notifications at CityofMontrose.org/NotifyMe. 

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1. Why is glass not included in the recycling program?

Glass materials are likely to break during the automated collection process, resulting in contamination to other materials and making it more difficult to process materials at the sorting facility. Glass can be taken to the Montrose Recycle Center at 1901 64.50 Road.

2. Do I have to sort or separate the items that I place in the cart?

There is no need to sort the recyclable materials. Place recyclables loose in can. Do NOT “nest” items or place items in bags or boxes.

3. If my collection day falls on a city-observed holiday, when will my recycling can be emptied?

Collection will be delayed until Friday of the same week. If your recycling cart is filled to capacity prior to the next collection day, a special pick-up can be scheduled by calling 240-1480. Unscheduled collection services will be provided on a first-come, first-served basis. City-observed holidays are: New Years Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas.

4. Where should I place my recycling container?

Containers should be placed in the same location that is used for your routine trash collection unless another location is designated by a sanitation employee. Please place containers where they can be reached by the city’s automated collection equipment without interference from vehicles, poles, etc. Please return the cart to a storage location after it has been emptied.

5. What should I do if I don’t want to participate in the recycling program?

The effectiveness of the single-stream recycling program increases with the number of households that participate. However, if you do not wish to participate, please call 240-1480 and the city will arrange to pick up your recycling container.

6. Do paper bags containing shredded paper need to be sealed?

Yes. Bags can be stapled or taped shut.

7. Can aerosol cans be recycled?

Yes, but only if empty.

8. Can plastic prescription drug containers be recycled?

Yes. Please remove lids and labels.

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1. What is the sales tax rate for the City of Montrose?

The sales and use tax rates and other detailed information about the city's sales tax policies/arrangements can be found on the Sales Tax webpage.

Get more sales tax information ...

2. Does the City of Montrose have a business license?

No. However, the City of Montrose does require a Sales and Use Tax License for businesses that conduct retail sales within the city limits or who deliver retail products into the city for retail sale. By city's Municipal Code, use tax must be paid on goods consumed or stored within the city limits if sales tax was not paid when the goods were purchased.

Transient vendors and lodging properties, including short-term rental establishments, are also required to obtain sales tax licenses.

3. How do I renew my sales tax license?

City sales tax licenses must be renewed each calendar year for a $15 fee. Renewals are processed online using the MUNIRevs Website. For additional information about sales tax licensing, visit the Sales Tax Licensing page.

4. How do I file my sales tax returns?

City sales tax returns are filed online using the MUNIRevs Website.

State and Montrose County tax must be remitted to the Colorado Department of Revenue.

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1. What are the city's sewer tap fees and how are they determined?

A sewer tap fee is charged for the inspection, testing, and administrative costs associated with a connection to the city’s sanitary sewer system. In addition, a capacity fee is charged to recover the cost of the connection’s proportionate share of the infrastructure capacity, and to fund capital improvements related to growth. Sewer tap and capacity fees are specified in Section 3-5-12(G) of the City of Montrose Municipal Code. Other city fees are detailed in Chapter 3-1 of the City Regulations Manual.

2. Who do I call if I have a sewer back-up?

In the event of a sewer backup into a home or business, customers are encouraged to contact the City of Montrose immediately. City staff can determine whether the main sewer line is clear before the resident incurs professional charges from a plumber. If you contact a professional prior to our call and it is determined that the problem is in the City’s line, the City will not reimburse your charges. Please call 240-1480 or 240-1400 during normal business hours, Monday through Thursday, 7:00 am - 6:00 pm or 970-252-4010 after business hours, or on weekends or holidays.

3. Who should I contact to obtain sewer or water line locates?

It is required by law that you obtain a utility line locate BEFORE beginning to excavate, even outside the city's right of way. For further information, visit the utilities page.

Line locate info ...

4. Who do I call about a sewer smell?

If you are experiencing a sewer smell in or around your home, please check the roof vent on your home to ensure proper ventilation. Also, check for breaks in your sewer service line. If you continue to experience this problem please call 970-240-1480 during office hours and we will investigate the problem.

5. What if my E One pump alarm sounds?

Call 970-240-1480 or 970-240-1400 during normal business hours, Monday through Thursday, 7:00 am - 6:00 pm.

Call 970-252-4010 after business hours or on weekends or holidays.

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1. Why doesn't the city plow my street when they go by?

Routes are plowed on a priority basis, with arterial roadways, collector roadways, and school routes being top priorities. Clearing those roadways first enables emergency services to gain access to all residential areas, normally within a few blocks of each residence. View the city's snow route map

2. Why aren’t the streets in front of my house plowed after every storm?

Residential Streets (Tier 4) are plowed only when conditions warrant and snowplow crews are available. Tier 4 streets are not routinely plowed and de-iced because their lower traffic volumes and speeds do not typically warrant the expense. An exception is made if a street has hills and curves that could become hazardous to motorists. Snow in cul-de-sacs will normally be plowed to the center to provide the largest turning radius possible for emergency vehicles and solid waste operations. During heavy storms, snow may not be removed until the following day after arterials and collectors are plowed.

3. Who is responsible for clearing sidewalks?

Residents are responsible for clearing driveways and sidewalks within 48 hours after a snowstorm to allow safe use by pedestrians. This is particularly important along school pedestrian routes to prevent children from having to walk in the street. It is required that owners place snow from their driveways and sidewalks onto their front yard and not into the street. This practice reduces the number of icy areas on streets and ensures proper drainage into the storm sewer. Additionally, lawns can use the available moisture over the winter. Depositing snow from private property into the city right-of-way is prohibited. If you are removing snow from the right-of-way, please contact the Streets Division at 970-240-1443 to determine where snow shall be stored.  View Section 9-4-1 of the City of Montrose Municipal Code

4. Why do snowplows sometimes push snow back into driveway entrances and sidewalks??

Cleanup and widening operations often take place one to four days after a snowstorm, depending upon the severity of the storm and wind conditions. It is often necessary to widen roads to ensure that ice and snow melt from the pavement surface to keep driving lanes open. Unfortunately, subsequent widening operations may sometimes push snow back onto sidewalks and driveways.

5. What if I have an emergency and my street isn’t plowed?

If an emergency occurs, call 911. Snow removal equipment will be diverted for emergencies ONLY WHEN REQUESTED BY AN EMERGENCY SERVICE AGENCY. 911 Dispatch is in constant communication with Public Works personnel during snow events so snow removal equipment can be detoured to assist with emergency response. 

6. Who is responsible for damaged mailboxes?

Mailboxes installed along roadways are at the risk of the owner. Damage to mailboxes due to lack of owner maintenance, heavy snow from plowing, or vandalism is not the responsibility of the city. Postal regulations require residents to clear snow from in front of mailboxes to allow for mail delivery. Snowplow operators make every effort to remove windrowed snow as close as possible to mailboxes. However, it is not possible to provide perfect conditions and minimize damage to mailboxes with the size and type of snow removal equipment the city uses. The city will replace mailboxes that are damaged, broken, or knocked down only if there was a direct hit by a city plow or city vehicle, provided the mailbox was installed to United States Postal Service standards.

7. How many snow removal districts are in the City of Montrose and what equipment is available?

The City of Montrose has four snow removal districts. Personnel and equipment are assigned responsibility for the roads within a particular district. The city attempts to keep a fleet of two motor graders, one front-end loader with a snow blower, five pick-up truck plows, and four full-size plow/spreader trucks to keep Tier 1, 2, and 3 roads clear. City snowplow units are white with the city logo. 

8. What can I expect regarding snow removal activities prior to, during, and after the storm?

During heavy snowstorms, plows will often clear lanes simultaneously. Multiple snowplows often plow together to remove snow from multi-lane streets to provide more efficient operation and eliminate piles of snow in the roadway that may become obstructions to vehicles. When you see this process in action, please give equipment adequate room to operate. 

Do not drive within a snowplow operator’s blind spot, as he/she is not able to see you. For personal safety, never pass a snowplow that is engaged in snow removal. Snow and ice that comes off the plow blade can damage your vehicle or greatly obstruct your vision. Passing an operating snowplow in “Tandem formation” with two or more snowplows arranged diagonally is now a Class A traffic offense.

The City of Montrose clears all roadways according to priority until conditions are safe for travel. Tier 4 (Residential Streets) are plowed only when conditions warrant, and snowplow crews are available. Plowing of Tier 4 streets is a rare occurrence in Montrose. Tier 4 streets are not routinely plowed and de-iced because the lower traffic volume and speeds do not typically warrant the expense. Exceptions to this are made for streets that have hills or curves that may become icy and hazardous to traffic.

Depending upon temperatures, wind velocities, and the extent of snowmelt, crews may have to widen travel lanes, remove ice, and perform other operations for several days after a snow event. Snow from adjacent properties can melt and re-freeze overnight, creating ice buildup on the street. To report ice buildup on a street, please call 970-240-1480.

Citizen Responsibilities during and after snowstorms include sidewalk shoveling, snow placement, and vehicle removal. View Section 9-4-1 of the City of Montrose Municipal Code

9. Does the City of Montrose perform snow removal for all primary roadways within the city limits?

The City of Montrose is responsible for the maintenance of approximately 288 lane miles of roads within city limits. However, the Colorado Department of Transportation maintains portions of North Townsend Avenue and East Main Street (Colorado Highway 50), portions of S Townsend Ave (Colorado Highway 550), and portions of West Main Street (Colorado Highway 90). Please see our Snow Route Maps to view designated snow routes. 

10. How does the City of Montrose plan for snow removal?

Each storm calls for a unique approach, which includes: 

• Number of snowplows and personnel required:
  • The number of personnel and type of snow removal equipment are determined based on the anticipated strength of the storm. Personnel from the Streets Division and other Public Works divisions are deployed when the snow starts falling.
• Number of shifts and length of shifts for drivers:
  • Snow removal personnel are notified of anticipated start times based on available weather data. The City of Montrose typically assigns personnel to two 12-hour shifts, with the major workforce deployed during the daylight hours to assist before heavy traffic. A limited number of units are deployed during evening hours to keep roads open, continue widening operations, and respond to requests for emergency assistance.
• Determining what products are most appropriate for the road surfaces:
  • The City of Montrose utilizes both liquid and granular de-icing products depending upon the location of the road, the temperature of the pavement, and the potential for re-freezing. Liquid anti-icing products are sometimes applied to arterial roadways (major roadways) prior to snowstorms. Anti-icing products can only be applied when temperatures are suitable. These products help to minimize the bonding of snow to pavement surfaces. Granular deicers are applied to assist in breaking the bond between Ice and pavement so it can be mechanically removed by a plow. Materials containing a blend of salt and aggregate are often applied to roadways to provide extra traction at curves, hills, and intersections.

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1. How do I report potholes and other public works issues?

The "A Better Montrose" mobile app allows you to interact with the city 24/7. Submit and track requests, report issues, share ideas, and find helpful maps and information about your community. Download the app at CityofMontrose.org/ABM. You can also report issues without downloading the app by using the online tool.

2. Who is responsible for maintaining street lights?

Delta-Montrose Electric Association (DMEA) is responsible for maintaining all street lights in the city. The city is responsible for bike path lights and decorative lighting in the downtown area. To report a street light outage, contact DMEA dispatch at 240-1234.

3. When will the city plow the snow on my street?

The city's snow removal priorities for specific areas of the community are shown on the Snow and Ice Removal Districts and Priorities map. Detailed information about the city's snow removal operations can be found at CityofMontrose.org/Snow.

4. Who is responsible for maintaining traffic signals?

The City of Montrose maintains the traffic signals at Main/Park and Main/Nevada. To report malfunctioning lights at these locations, please call the City of Montrose at 970-240-1442.

All other street lights within the City of Montrose are maintained by the Colorado Department of Transportation. If a traffic signal is malfunctioning and causing a dangerous situation, please call the Colorado State Patrol at 970-249-4392. For all other questions regarding traffic signal operations, such as light synchronization or timing, please call the Colorado Department of Transportation (CDOT) Region 3 office at 970-243-2368.

5. How does the sidewalk replacement program work and who can participate?

The Sidewalk Replacement Assistance Program was started as part of the city’s commitment to maintaining an attractive and pedestrian-friendly community. The program assists residents in replacing deteriorated sidewalks and/or curbs and gutters by providing reimbursement. Funding is limited and assistance will be provided on a first-come, first-served basis. Call 240-1480 for more information.

6. How do we get the city to grade an alley that is rutted or damaged by construction activities?

The Montrose Streets Department performs periodic maintenance on alleys. If an alley has been damaged by construction activity, the city will not grade or repair the alley until after the construction activities have been completed. Contact the city's Streets Division at 240-1480 to report significant damage to any city street or alley. A contractor who works in an alley is responsible for leaving it in the same or better condition than before its work began.

7. How do I obtain an excavation permit to work in the city's right of way?

Excavation or Street Cut permits are available online and at the Montrose Public Works building, located on the north side of San Juan Avenue, just east of Townsend Avenue. Applicants will be required to supply specific information about the work that is planned, traffic control measures, scheduling, etc. See the Excavation Permit Fees document for the current fees. Call Public Works at 240-1480 for further information.

Street Excavation Permit Application

8. How can I request street sweeping services for my street?

Streets are typically swept five times each year according to the city's Street Sweeping Plan. Sweeping is not performed on a request basis unless there is an unsafe condition, such as a gravel spill. Please call Public Works at 970-240-1480 to report any unsafe conditions that may require expedited street sweeping services.

9. How to I report a blocked storm drain?

Storm drain blockages are addressed on an emergency basis. If you notice a blocked storm drain call the Streets Division at 970-240-1443. 

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1. Is it acceptable to place furniture, large items or overflow trash next to a dumpster or trash container?

No. Routine trash collection services DO NOT include the following: furniture, construction materials, large items, appliances, tires, landscaping materials, hazardous materials, and paint. All trash must be placed in the trash container and containers should not be overfilled. 

See the Special Waste Disposal for more information about disposing of electronics, paint, and hazardous household waste.

See the Trash and Recycling Services page for details about the city's collection services for materials that are not allowed in its routine collection services.

Special Waste Disposal Services

2. How can I schedule special trash pickup services and what is the cost?

The city offers special sanitation services for some items, such as tree limbs, appliances, and furniture, that are not included in the routine residential service.  Extra pickup services can be scheduled using the city's automated Utility Information Hotline at 240-1401, or by calling 240-1480. Fees for special residential services will be included on your monthly utility bill. A detailed listing of the city's service fees is available in Chapter 3-1 of the City Regulations Manual.

3. If my normal trash pickup day falls on a city-observed holiday, what day will it be collected?

Scheduled trash collection days that fall on a city-observed holiday will be rescheduled to occur on alternative days on the same week. The Holiday Collection Schedules and Maps document provides collection information for each holiday. The holidays observed by the city are: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Notices are routinely placed on utility bills to alert customers to changes in collection schedules due to holidays.

4. How do I dispose of household hazardous waste?

There is no facility in Montrose for disposing of hazardous waste. Events that the city may sponsor for collecting household hazardous waste, paint, electronics, and similar materials will be advertised in the City Beat newsletter and on the city's website. Hazardous materials and electronic wastes should never be placed in city trash containers. See the Special Waste Disposal page for more detailed information.

Helpful tips for handling special waste ...

5. What day does my trash get picked up?

Residential trash collection services are provided once each week on a designated pick-up day that is specific to location. See the Collection Routes Map for the designated collection day for a specific location.

6. Why wasn't my trash picked up today?

Missed pickups are usually due to one of the following: 

• Failure to get the container to the street by 6:00 a.m.
• Obstructions, such as vehicles, that block access to the container(s). Maintain four feet of clearance on either side of trash and/or recycling containers. If trash and recycling pickups are scheduled for the same day, maintain four feet of clearance between containers.
• Overfilled containers and/or prohibited items
• Holiday service interruptions. See the Holiday Collection Schedules and Maps for specific rescheduling information.

The city is not responsible for the customer's failure to use sanitation services properly. If the city is responsible for the missed pickup, please call 240-1480 to correct the problem.

7. What time do I have to have my trash container at curbside?

Containers must be placed curbside by 6:00 am on the scheduled collection day. A $35 charge will be assessed if the customer requests the driver to return for service on the same day.

8. How do I get my trash container repaired?

Call 240-1480 or 240-1400 to schedule a repair. The city will not clean or trade-out smelly containers. Washing containers with a mild bleach solution will help control odors.

9. What should I do if I regularly exceed the capacity of my residential trash container?

A single 90-gallon container (the standard size of residential trash containers) will provide adequate capacity for most households. Those who regularly exceed the capacity of their container have three options: 1) reduce the amount of waste created, 2) divert waste by recycling and composting, and 3) acquire one additional trash container for an additional monthly fee. To minimize administrative costs, customers requesting additional containers will be required to maintain the service for a minimum of eight months. Call 240-1400 for further information about obtaining an additional trash container.

10. Who is responsible for caring for trash in alleys?

Loose trash in alleys often results from overfilling trash containers or from placing trash bags alongside a full container. Residents and businesses adjoining the alley are responsible for abiding by the city's sanitation rules and for keeping the alley clean. Illegal dumping should be reported immediately by calling 970-252-5298.

11. Will the city pick up discarded refrigerators?

Yes. A pick-up fee will be charged, plus an additional $20 fee for the removal of freon. If the refrigerator/freezer is delivered to the City Shop, located near the northwest corner of the intersection of San Juan and Park Avenues, the customer will be charged only the $20 freon removal fee. Freon must NOT have been previously removed. Certified technicians will remove freon from each unit before it is sent to a recycler. Refrigerators may be delivered to the City Shop Monday through Thursday, 9:00 a.m. to 3:00 p.m. by appointment (customer should bring adequate assistance to unload). Payment by cash, credit card, or check at the time of delivery. To schedule an appliance pickup or an appointment to deliver, call 240-1480. 

12. Who operates the Montrose County landfill?

The Montrose County landfill, located at 67999 Landfill Road, is owned by Montrose County and operated under a contract with Waste Management of Colorado. Information about the landfill's hours of operation, disposal fees, and other details are available on the Montrose County website.

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1. My water service was disconnected because I failed to pay my utility bill. How do I get my water service reconnected?

The past-due account balance as well as a $50 reconnection fee and $50 deposit must be paid before water service can be restored. Payment can be submitted at the customer service counter at the City Hall. Deposits will be refunded with interest after 18 months without delinquency or upon termination of the utility account.

2. Whom can I contact to resolve a problem with my utility bill?

While the city makes every effort to ensure that utility bills are accurate, errors do occur and should be brought to our attention. Customer service representatives are available at the City Hall during regular business hours to answer questions or resolve problems. They can also be reached by phone at 970-240-1400. The Utility Billing Hotline, 970-240-1401, can also be used to obtain information about city utilities and sanitation services.

3. Why is my city utility bill unusually high?

A common reason for unusually high utility bill charges is increased water usage due to water leaks, malfunctioning toilets, or summertime landscape irrigation. The city reviews water usage to determine if it is higher than normal. If it is, we have our servicemen check for a leak. If you feel that there is an error on your bill, please call (970) 240-1400 to speak with a customer service representative.

Customers can monitor their water usage by setting up an account on the AquaHawk Customer Portal. This free monitoring service allows customers to monitor their own water usage and set and receive alerts. Customers interested in using the portal must register to create a new account.

4. How do I pay my utility bill after hours?

A payment drop box is located in the parking lot adjacent to Centennial Plaza.

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1. What is the process for getting a water meter installed?

Please view the "Water Meter Installation and Purchase Process" document that describes the procedure.

2. What are the city's water tap fees and how are they calculated?

Water tap and capacity fees are charged for each new connection to recover the cost of the connection’s proportionate share of the infrastructure capacity and to fund capital improvements related to growth. The water tap fee also covers the typical materials, labor, and administrative costs of installing the connection to the water system. Water tap and capacity fees are specified in Section 3-5-12(D) of the City of Montrose Municipal Code.

3. What do I do if there is a problem with my utility bill?

Contact Utility Billing at (970) 240-1400. Utility Billing

4. Whom do I call if I discover a water leak or break?

Contact us at (970) 240-1480 or (970) 240-1400 during normal business hours (Monday - Thursday, 7:00 am to 6:00 pm).

To report issues outside of our normal business hours or on weekends or holidays, please call (970) 252-4010.

5. Who is responsible for the cost of repair or water loss during a water leak?

If the leak is found to be on the street side of the meter up to the last nut on the meter yoke on the customer’s side, the City of Montrose is responsible for the leak. If the water has traveled through the meter during the leak, adjustments will be made to the customer's utility bill. If the leak is after the last nut on the yoke, the customer is responsible for repairs and water usage.

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1. How often does the city spray the parks?

The parks are sprayed twice a year. Once in the spring and again in the fall. Signs are always posted the day before an area will be sprayed.

2. How do I get my name on the "No Spray" list?

Contact Public Works at 240-1480 to schedule a time to meet with the Parks Superintendent or the Streets Superintendent to complete an Agreement for Noxious Weed Control on City Property. Once this agreement is executed, the applicant’s name will be added to the "No Spray List." 

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1. I understand that the existing intersection of Townsend Avenue and Woodgate Road will be closed. What is the reasoning behind this? How will people get from Townsend Avenue over to Woodgate Road?

That is correct, this project plans to close the existing intersection of Townsend Avenue and Woodgate Road. Given Woodgate Road’s proximity to Townsend Avenue, there was no way to safely configure an intersection that could maintain access to Townsend Avenue within the project area while accommodating the anticipated volume of north-south traffic. The interchange between Townsend Avenue and Woodgate Road will take place on existing East Oak Grove Road, Venture Way, Odelle Road, and Ogden Road connections. Once the project is complete and traffic patterns have stabilized, the city will perform a traffic study of these intersections (excluding Venture Way which doesn’t have a signal) and optimize signal timings with CDOT to make sure that all of these turning movements can be accommodated. The approach where East Oak Grove joins the new Woodgate Road will also include a right turn lane to help keep this transition as smooth as possible.

2. What will become of access to US Bank on the southeastern corner of East Oak Grove and Townsend?

US Bank is currently accessed from two points on East Oak Grove Road (one in and one out), a two-way access from Townsend Avenue, and an access from the existing Woodgate Road across an abandoned parking lot. The project plans to leave the three access points to Townsend Avenue and East Oak Grove Road unchanged. Access from Woodgate will be eliminated.

3. I see the plan overview calls for a future roundabout at the intersection of Woodgate and East Oak Grove Roads. Why isn’t this being built now with the road project?

The city wishes to construct a roundabout at this intersection; however, the city has not secured all of the necessary rights of way on the north side of East Oak Grove and does not currently have enough capital funds to construct it. A roundabout at this location is expected to cost approximately $1M. To avoid delaying the overall project, the city plans to move forward with the realignment roadway project to solve many of the immediate traffic issues experienced in the area and complete the first step in what will ultimately become a two-step solution. The city will then work on traffic analyses, plans, and land acquisitions for a future roundabout as funds and development opportunities allow. Although some motorists may avoid the East Oak Grove/Woodgate intersection by using Ogden, Odelle, or Venture, long queues are still possible at this intersection until a roundabout is constructed.

4. I heard the City purchased a house on the southeast corner of the future East Oak Grove/Woodgate intersection. What is the plan here?

During the design process for the realignment project, the house at 1628 East Oak Grove came on the market for sale. The city would eventually need a small portion of this property for construction of the future roundabout and associated utilities at this intersection. In addition to the roundabout need, the city also did not want to surprise a potential buyer of this house by unveiling a new arterial roadway near their western property boundary shortly after they purchased it. As a remedy to these concerns, the city purchased the house at market value in November 2020. In an attempt to keep the house from sitting empty, the city has rented it out on a month-by-month basis until summer when they plan to use it as a construction office for the project. The city intends to sell the house following completion of the realignment project.