Emergency Notification

Emergency Notification logoIn an emergency, it is absolutely imperative for public safety officials to reach those in the community who are most at risk.

Safety officials use the Emergency Notification System (ENS), a system that attempts to deliver recorded emergency messages to communication devices within the affected area.  

The ENS uses a database of phone numbers and their associated physical addresses. When the system is activated, an emergency contact area is mapped and phones with physical addresses within that area are selected for notification. The ENS then attempts to deliver a recorded emergency message to the selected phones. Depending on the nature of the emergency, the system may attempt to leave a message if there is no answer. 

Wireline phones and their associated address information are processed into the ENS biannually, using 9-1-1 database information from CenturyLink. Individuals who wish to receive emergency voice or text messages on their cellular or Voice-over-Internet-Protocol (VoIP) phone are encouraged to register via the ENS registration Web page. Emergency notification messages will be sent to registered phones based on the physical addresses provided during registration, not the locations of the phones at the time of the emergency.

Please note: Users must enter both a phone number and a valid physical address at the time of registration. Emergency messages may incur mobile phone usage charges. Phones will only be contacted in the event of an emergency. 

The Emergency Notification System is funded by the Montrose Emergency Telephone Service Authority. For more information about the ENS, please call 970-240-1458.

Code Red Mobile Alert System

Go to Code Red Emergency Notification pageThe ENS uses a service called CodeRED for the address-based delivery of emergency messages.  Code RED also provides a smartphone app called CodeRED Mobile Alert, which delivers emergency messages based on the location of the phone.  This app taps into the national CodeRED® system and provides an alert if the phone is located within an active Code Red notification area - anywhere in the country.

CodeRED Mobile Alert app subscribers have the ability to manage their alert preferences and the app adjusts the types of notifications sent, based on those preferences.

Emergency Alert System

During a large-area emergency situation, the federal Integrated Public Alert and Warning System (IPAWS) may also be used to broadcast emergency messages.  These messages may be sent via one or more of these IPAWS sub-systems:

  • Emergency Alert System (EAS) - messages may be broadcast on
    • Radio - KKXK 94.1 FM, KUBC 580 AM, satellite radio
    • TV - broadcast, cable, satellite TV
  • Wireless Emergency Alert System - messages may be broadcast from one or more cell towers to reach all cell phones in a medium to large area
  • National Oceanic and Atmospheric Administration (NOAA) Weather Radio may also broadcast emergency messages